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Data Collection and Usage
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Information Collected
At riyo.ai, we collect various types of information when you use our website and services. This includes personal information such as your name, email address, and contact details, as well as non-personal information such as your IP address and browsing behavior. We may also collect additional information through cookies and web beacons, as explained in the Cookies and Web Beacons section.
How Information is Used
The information we collect is used primarily to improve our website and services, enhance your user experience, and provide you with relevant content and recommendations. We may use your personal information to communicate with you, respond to your inquiries, and send you marketing communications if you have opted in to receive them. Additionally, we may use anonymous, aggregated data for analytical purposes and to improve our overall business operations.
Third-Party Access
We do not sell or disclose your personal information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in delivering our website and services. These service providers are bound by confidentiality agreements and are only authorized to use your information for specific purposes outlined in our agreements with them.
Data Protection and Security
Data Encryption
At riyo.ai, we take data protection seriously and employ industry-standard encryption protocols to ensure the security of your information. This includes the use of Secure Sockets Layer (SSL) technology to encrypt data during transmission and storage.
Access Control
We have implemented strict access controls to ensure that only authorized personnel have access to your personal information. Our employees and contractors are required to comply with strict confidentiality obligations and undergo regular training on data protection best practices.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws and regulations. When you no longer require our services or request deletion of your data, we will securely delete or anonymize your information in accordance with our data retention policies.
Security Measures
riyo.ai has implemented a range of technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include firewalls, secure server infrastructure, access controls, and regular security audits.
Cookies and Web Beacons
Types of Cookies Used
When you visit our website, we may use various types of cookies to enhance your browsing experience. These include functional cookies that enable basic website functionality, analytics cookies that help us track user interactions and gather insights, and advertising cookies that allow us to deliver personalized advertisements based on your preferences.
Cookie Management
You have the ability to manage cookies through your web browser settings. You can choose to accept or reject cookies, delete existing cookies, or set your browser to alert you when a cookie is being sent. However, please note that disabling cookies may affect the functionality of certain features on our website.
Web Beacons
In addition to cookies, we may also use web beacons (also known as pixel tags or clear GIFs) to collect information about your interactions with our website. These small graphic images are embedded in web pages and emails and are used to measure the effectiveness of our marketing campaigns and gather statistical data.
User Rights
Access and Correction
You have the right to access and correct any personal information we hold about you. If you would like to review or update your information, please contact us using the contact details provided in the Contact Information section below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
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Data Deletion
If you no longer wish to use our website and services, you have the right to request the deletion of your personal information. Please contact us using the contact details provided below to submit a deletion request. We will securely delete or anonymize your information in accordance with our data retention policies.
Opting Out
You have the right to opt out of receiving marketing communications from us. If you no longer wish to receive promotional emails or other marketing materials, you can unsubscribe by following the instructions provided in the communications or by contacting us directly.
Marketing Communications
By using our website and services, you consent to receive marketing communications from us unless you have opted out. These communications may include newsletters, product updates, and promotional offers. You can update your preferences or unsubscribe from these communications at any time.
Children’s Privacy
Collection of Information
riyo.ai does not knowingly collect personal information from children under the age of 16. If you are under the age of 16, please do not provide any personal information on our website or through our services. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as soon as possible.
Parental Consent
If you are a parent or guardian and believe that your child has provided personal information to riyo.ai without your consent, please contact us using the contact details provided below. We will promptly investigate and take appropriate action to address the situation in accordance with applicable laws and regulations.
Rights of Parents
Parents or legal guardians have the right to request access to, correction of, or deletion of personal information collected from their children. If you would like to exercise any of these rights, please contact us using the contact details provided below.
Third-Party Websites and Services
Links to Other Websites
Our website may contain links to third-party websites that are not controlled or operated by riyo.ai. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Third-Party Services
riyo.ai may integrate with or make use of third-party services to enhance our website and services. These services may collect and process personal information on our behalf. We take reasonable steps to ensure that our third-party service providers comply with applicable data protection laws and maintain the confidentiality and security of your information.
International Data Transfers
Transfer of Data Outside the EU
As an Indian company, riyo.ai may transfer and process your personal information outside the European Union (EU). When we transfer your information to countries outside the EU, we take steps to ensure that your information receives an adequate level of protection and that appropriate safeguards are in place as required by applicable data protection laws.
Safeguards and Protections
riyo.ai implements appropriate safeguards and protections to ensure the security and confidentiality of your personal information during international transfers. These safeguards may include contractual agreements based on standard contractual clauses approved by the European Commission, as well as other mechanisms permitted by applicable data protection laws.
Updates to Privacy Policy
Notification of Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes to this Privacy Policy by posting a notice on our website or by sending you a direct notification. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and disclose your information.
Effective Date
This Privacy Policy is effective as of the date indicated at the top of the page. Any updates or changes to this Privacy Policy will become effective on the date specified in the updated Privacy Policy.
Contact Information
Data Controller
The data controller for your personal information is riyo.ai. If you have any questions, concerns, or requests regarding the collection, use, or disclosure of your personal information, please contact our Data Protection Officer using the contact details provided below.
Contact Details
Email: support@riyo.ai Phone: +91 9054097579
Consent
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our website or provide any personal information to us.